FeedbackPub is an easy and complete solution, which captures all your customers’ insights impressively and in less time. By keeping the connection with customers and the complexity of reviews in mind, we developed this easily customizable solution. This is developed in such a way that it will compliment your business model and fit into your industry’ requirements.
With an interactive & detailed dashboard, it empowers you and your team with decision making data feedback and supports the exceptional growth of the company. It covers a range of verticals and industry segments such as Hotels & restaurants, Banking, Retail, Academic institutions, Manufacturing Industries, etc.
Customizable Survey: Don’t go with others and create your own and systematic survey as per your industry’ requirements. The surveys can be created and analyzed with certain time-frame as well.
Advanced & Real-Time Reporting: Know your customer’s opinion and analyze their feedback offline and online with accuracy. You will get an amazing form of reporting comprising the response and the quality analysis.
Simple & Easy - No more hassles or mind stressing as FeedbackPub gives you the most understanding solution which is being designed in such a way that you don’t need to rush to your IT cell again & again. Just simple clicks and you’re all done!
Why choose FeedbackPUB:
Customers are great assets and we understand this. To transform your customers’ feedback into your business growth, we developed FeedbackPUB. It is your cornerstone of improvement with great ideas and suggestions. Improve Customer experience and measure the KPIs of your business.
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Interactive Dashboard: FWith a user-friendly and full-fledged interactive dashboard, you can design, create, and analyze the surveys in minutes. The look & feel is quite fresh which gives all the required information on the dashboard.
Easy to use and Quick set up: It’s a simple and quick practice, where you can easily set up the solution on your system and process with the flow.
Multi-Channel Survey Selection: TIt does support multiple channels and take feedback across a number of channels. You can feedback from iPad and iPhones. You can also set up Kiosk or just hand device in-person.
Multi-Chain, Location Management: Prepare aggregate and reports based on different locations.
NPS, CES 2.0 & CSAT Scores: Check satisfaction and loyalty of customer through CSAT, CES, and NPS Meters.
Detailed Closed loop Reporting: Detailed and manageable feedback, collaborate with the team and take action to close feedback.